Discover Our Features

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Full Managed IT Service Support

Let us take over your entire IT Support and infrastructure needs by providing
your business with a wide range of services which will allow you to focus on other areas.

IT SERVICE

Customised and affordable packages which include helpdesk and remote support, on-site support and troubleshooting, IT asset management, procurement services, data cabling and WAN project services.

NETWORK SUPPORT AND MAINTENANCE

Our network support engineers are certified in the latest network technologies. You’ll get expert top-notch support when you need it the most; software updates, and regularly scheduled maintenance work without a whole lot of stress.

SERVER SUPPORT AND MAINTENANCE

Support is critical and maintenance is unavoidable and inevitable. Our engineers can provide your business with ways to maximize the productivity of your servers by providing your business with the correct set of tools to monitor your servers’ performance and allowing you to prevent costly downtimes.

DESKTOP SUPPORT AND MAINTENANCE

Whether your business needs a sophisticated ticketing system, profile management software, asset management software, remote control software or just qualified and experienced helpdesk engineers, be comforted that maintenance as a whole is our expertise.

Cloud Hosting

Move your business forward with our Cloud Hosting Solutions – tailor made for your business to cut costs,
increase productivity and most importantly take everything wherever you go.

CLOUD HOSTING IN GENERAL

Customised and affordable packages which include helpdesk and remote support, on-site support and troubleshooting, IT asset management, procurement services, data cabling and WAN project services.

DESKTOP HOSTING

Mobility is the name of the game when talking about hosting, and our desktop hosting package is no slouch when it comes to moving your business forward. We offer a perception-free user experience using PCoIP which is capable of powering full 3D applications and rich-multimedia content – just like a physical desktop. Powered alongside VMWARE, Citrix or RemoteFX environments .

EMAIL HOSTING

As part of our all-inclusive packages, we offer email hosting for any size of business. We offer a number of managed email hosting services including managed mail servers, managed spam filtering, managed email security and managed email utilities.

Virtualization Services

Minimise your physical infrastructure and reduce your IT overheads by virtualizing your whole
IT Department, or sections of it. How you want it done is totally up to you and we can customize our
packages to suit your business.

SERVER VIRTUALIZATION SERVICES

We will consolidate your servers, free up your resources, improve flexibility and potentially reduce costs. Our experience with VMWARE ESX, ESXi for the best part of 10 years enables us to customize the right solution for your business on a budget. From very cost-effective active/passive local and remote replication solutions to high-availability clusters using EMC technology with VMOTION.

APPLICATION VIRTUALIZATION

Application virtualization frees you from your operating system. This means improved mobility, increased reliability and probable cost reduction. If you are part of a larger organisation, you know the headache of tracking software licenses, rolling out new operating systems, making applications mobile and the constant bother of application conflicts. Application virtualisation simplifies your application management, making all of this easy.

DESKTOP VIRTUALIZATION

Free up your IT department's time by dramatically reducing desktop support and resource-intensive software roll-outs with CMS IT Australia’s desktop virtualisation. Desktop virtualisation is a thin client architecture that allows users’ applications and even their operating system to run from a centralised server. We have rolled out thousands of virtual desktops using VMWARE ACE, PCoIP and Teradici protocol to provide you with “perception-free” thin/zero client computing experience.

Managed IT Security

What good is your state-of-the-art network which is raking in all the profit for your business when all its data can be compromised by a click of a button?
Do not let this happen to your business.  Let CMSIT help you fight off unwanted visitors.

NETWORK SECURITY

Spam, viruses, malwares and file corruption are just some of the possible threats to your business network. We are proud to offer Watchguard – one of the world’s most fully-integrated and multifaceted network threat protection systems in the industry. Our WatchGuard certified engineers can implement a suitable Unified Threat Management (UTM) appliance to provide your network with top of the line security measures.

IP SURVEILLANCE

We secure your premises, maintain your staff’s safety and undertake forensic surveillance, to ensure that your assets are not compromised in any way. Combining the power of video camera technology with the Internet means your security system can be accessed from an Internet browser (PC, laptop, tablet or mobile device), providing remote access to live and recorded video. We can specifically provide you remote video monitoring, IP cameras, IP surveillance software support and maintenance and backup storage for video footage.

DIGITAL FORENSIC

Silent threats such as fraud, laundering, information leaks and IP theft could do a huge amount of damage to your business. Do not let your business fall victim to such threats by making sure you put systems in place that will identify and mitigate these types of malicious activities.

SERVER MONITORING

Our state-of-the-art software that proactively monitors your key network servers and infrastructure to identify issues before they occur is what separates us from the rest. Our system automatically scans and checks the hardware health to ensure your network receives the maximum possible uptime and performance.

DISASTER RECOVERY

We all think that disasters such as earthquakes, floods and fires will only happen to other people, or we all think that it won’t happen to us in our lifetime. But one can never be sure, especially since the nature of disasters can come these days in form of outages and hacks. Every business needs a disaster recovery plan and our team of experts can tailor make a package to suit your business in time of disaster so you won’t be left stranded.

IP TELEPHONE/PABX SOLUTIONS

In this tough financial climate are you on the constant lookout to minimise expenses? Imagine being able to reduce your telephone bills and improve communications with one simple solution – IP Telephony. CMSIT can recommend and implement an IP phone system that meets your specific requirements.

CABLING AND INSTALLATION

Taking into account your business goals, our licensed electricians and qualified networking engineers at CMS IT Australia will design, supply, install and maintain an electrical or data solution that covers all your unique requirements. From installing security or fire systems to entire electrical and cabling fitouts, CMS IT Australia offers services to suit small to large businesses with high to relatively-low tech industries.

Darwin Small to Medium Sized Enterprise Package
Managed IT Support Special

Is your Darwin business spending too much time focusing on its IT headaches? Are you sick of waiting for onsite support for hours to fix the slightest problem? CMS IT is pleased to be able to offer you a tailored Small Business Package which offers you all the Managed IT support of a big business at a fraction of the price. Our local team can assist and better manage your IT requirements due to our extensive experience in the industry and our global reach of suppliers leading to economies of scale in terms of purchasing.

Our Customised SME Package includes:
  • 24 x 7 – Helpdesk Support
  • 24 x 7 – Onsite Support
  • Helpdesk Services to better manage your IT needs
  • Server Virtualisation and Hosting
  • Cloud Services
  • Hosted Exchange Services
  • Hosted Desktop and Server Services
  • Affordable cluster solutions for all your “high-availability” requirements.

SEO (Search Engine Optimization) Services

Don’t get left behind by not taking your business into the digital world. If you decide to do so or if you’re not getting the results that you hope for with your current provider, let CMS IT drive your digital marketing forward and increase your leads by putting your business on the digital map.

ORGANIC SEARCH MARKETING

Non-paid Google search processes which obtains natural placement on organic search engine result pages. Our experienced and skilled team will carry out an initial assessment of your website and product/service offering, and put into place a strategy which aims to organically/naturally rank your website in the 1st page of Google search.

SOCIAL MEDIA MANAGEMENT

Social media is now a part of everyone’s life and the same goes for businesses. Social Media not only drives business to your website but it helps build brand presence, create stronger, longer lasting relationships with customers, offers the ability to target particular groups in particular locations, allows you to obtain real customer insight and more importantly manages your reputation.

PAID SEARCH MARKETING

The best option for immediate results. By investing in Google Adwords, we will manage, handle and maintain your account so that your Google ads will give you the best rate of return. Weekly, fortnightly or monthly reports will be generated in order for you to see where each Dollar is spent.

WEB DESIGN

Combining SEO and Web Design is challenging because there are many factors on both sides to consider but CMS IT’s expertise and experience will leave you worry-free as we will configure and optimize your website so that it is 110% SEO friendly for both desktop and mobile devices.

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