Slash IT costs by up to 70% and keep your business safe from shutdown.
CMS IT has looked after Australian businesses and not-for-profits since 1996. Strategic audits, proactive support and enterprise-grade security — managed by a Sydney team, so you can lead with focus.
Real people on a Sydney help desk — most issues fixed before you even notice.
60-second savings check
Three taps. No contact details needed.
Our partner network = your business reliability
Complete IT services under one roof
From day-to-day support to strategic technology planning, we cover everything your business needs to run securely and efficiently — without the jargon.
Managed IT Support
End expensive system failures with local support that stops technical glitches before they crash your workplace flow.
- Proactive monitoring & alerts
- Responsive help desk
- On-site & remote support
Cyber Security & 24/7 SOC
Keep your customer data and bank accounts safe from criminals with simple, powerful defences built for local businesses.
- Huntress EDR + ITDR
- WatchGuard firewall & UTM
- 24/7 SOC monitoring for major clients
Cloud & Microsoft 365
Kill off old server costs and heavy maintenance fees with a smarter, cloud-first way of working.
- Microsoft 365 & Azure
- Seamless migrations
- Backup & fast loss recovery
Backed by 30 years. Built on trust. Bound by commitment.
Plenty of IT companies can quote you a price. Very few can show you three decades of Australian businesses who never needed to leave.
Years of backbone
Since 1996 we've carried clients safely through every wave of technology — Y2K, cloud, ransomware, AI. That experience is the backbone behind every recommendation we make: we've already seen what breaks, and what lasts.
Lock-in contracts
Every client is free to leave any month. Almost nobody does — many have stayed ten, twenty, nearly thirty years. Trust can't be bought or promised in a pitch; it's earned year after year, and independently attested by our SMB1001:2026 Gold certification.
Commitment that shows up
We own problems end-to-end, answer as real people, monitor around the clock and turn up on-site when it matters. Whatever IT takes.
A technology partner, not just a supplier
Since 1996 we've put our clients' interests ahead of our own and our vendors'. We cut through complexity so you can make clear, confident decisions — no jargon, no lock-in, just dependable IT and honest advice.
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Direct cost reduction
We streamline your infrastructure to slash IT costs by up to 70% — starting with a free audit.
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Zero business downtime
Proactive monitoring identifies and kills technical risks before they ever halt your operations.
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Locked-down security
Enterprise-grade audits and WatchGuard defences shield your business from escalating cyber threats.
24/7 SOC — live view
Monitoring nowReal people, in the office and on-site
No offshore call queues, no ticket black holes. When you call CMS IT you get our own crew — the same faces in the green shirts who've been looking after Australian businesses since 1996.
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You'll know us by name
A consistent team that learns your business, not a random technician each time.
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On-site when it matters
Remote-first for speed, but we'll be at your door when hands-on help is needed.
“CMS IT saved us from a major breach and reduced our monthly spend by 60%.”
Marcus Chen · Managing Director, Sydney SMB Partner
SMB1001:2026 Gold certified — Level 3
On 14 July 2026, CMS IT achieved Gold (Level 3) certification under SMB1001:2026 — the Australian cyber security standard for small and medium businesses — independently attested through CyberCert.
We hold ourselves to the same externally verified standard we recommend to our clients. Your IT partner isn't just talking about security — we're certified for it.
- Independently attested through CyberCert
- Certified 14 July 2026 — SMB1001:2026 edition
- The Australian cyber security standard for SMBs
Frequently Asked Questions About Managed IT Services in Sydney
Australian small businesses are now the most common cyber-crime victims — scams, ransomware and invoice fraud hit SMBs precisely because their defences are thinner than big corporates'. One incident can mean days of downtime, stolen client funds and real reputational damage. We defend clients with WatchGuard firewalls, Huntress EDR and 24/7 monitoring — and we hold SMB1001:2026 Gold certification ourselves, so we're held to the same standard we sell.
Three things: we've been doing this since 1996 (most of our competitors weren't founded yet), we never lock you into contracts — clients stay because we're good, and you deal with the same small Sydney team who know your name and your setup, not an offshore queue. One flat monthly rate, unlimited support, no surprise bills.
Our sweet spot is Australian small and medium businesses and not-for-profits — roughly 5 to 200 staff. Fully managed if you have no internal IT, or co-managed alongside your existing IT person or team.
We're based in Alexandria and provide on-site support across Greater Sydney — CBD, Inner West, Eastern Suburbs, North Shore, Parramatta and beyond. We support clients throughout NSW, the ACT and nearby states, with remote support Australia-wide.
Four ways: predictable costs (clients cut IT spend by up to 70% after our audit), fewer outages (proactive monitoring fixes issues before you notice), serious security without enterprise prices, and honest strategic advice so technology supports where the business is going.
Our monitoring never sleeps: systems are watched around the clock, and Huntress' 24/7 Security Operations Centre — real human analysts — responds to threats at any hour for our managed clients. Day to day, you get our responsive Sydney help desk, with emergency support when something truly can't wait.
Most issues we fix before you report them — that's what proactive monitoring is for. When you do call, you get a real person fast, managed clients are prioritised by SLA, and new enquiries always hear back within one business day.
Yes — from Privacy Act obligations to industry-specific expectations in legal, healthcare, finance and education. We bring clients to the SMB1001 cyber security standard we're Gold-certified in ourselves, and our audits give you the evidence trail regulators, insurers and client procurement teams ask for.
Then we make them better. Co-managed IT covers the gaps — after-hours monitoring, specialist security, escalation support and project capacity — while your team keeps doing what they do best. Priced to reflect the shared load.
Stop wasting money on slow, risky IT
Get your 100% free IT audit today. Stop cyber risks and cut IT costs by up to 70% — no jargon, just clear solutions for Australian SMBs.
Audit Now — It's Free