The team behind the technology
CMS IT has been a service-driven IT partner since 1996 — giving Australian businesses and NFPs dependable technology, straight answers and support that actually helps people do their jobs.
Commitment to excellence since 1996
For nearly three decades, CMS Information Technology has focused on one thing: being the IT partner we'd want to deal with ourselves — one that answers the phone, explains things in plain English, and measures success by how rarely you have to think about your technology at all.
From our base in Alexandria, Sydney, we support businesses and not-for-profits across Australia with managed IT, WatchGuard security, cloud, VoIP and strategic consulting — backed by a partner network including Microsoft, HP, Veeam, Synology, 3CX and Equinix.
Meet us over a coffeeCMS IT at a glance
The promises we hold ourselves to
These aren't posters on a wall — they're the standards behind every ticket, project and plan, and the reason clients stay with us for decades.
Clients first
We put our clients' interests ahead of our own — and ahead of our vendors'. Every recommendation starts with what's right for you.
Whatever it takes
We do what it takes to keep your systems running and your team productive — with proactive monitoring and real people on the other end.
Clarity over complexity
We cut through complexity so you can make clear, confident decisions — straight answers without giant buzzwords.
End-to-end ownership
We own issues end-to-end instead of passing the problem around. One team, accountable until it's fixed.
Security in every layer
From the network edge to your cloud apps and endpoints, we design security into every layer — and watch over the risks 24/7.
Always improving
We look for ways to improve security, reliability and value in every engagement — not just when something breaks.
A market-leading team with strength across the board
Real people, based locally, who know your name and your setup.
Marilyn Tabilin
IT - Helpdesk
Marlon Madrigal
Helpdesk Manager
Jeffrey Espe
IT Support
Kian Villanueva
On-site Engineer
Gerard Millena
IT Administrator
Valerie Frias
IT Account Executive
Joven Lapid
Cyber Security Specialist
Mylene Bajamundi
IT Helpdesk Support
Carlos Rosario
Senior Engineer L3
A managed IT partner you can trust
CMS IT designs security into every layer of your environment — from the network edge to your cloud apps and endpoints. We combine proven technology with proactive monitoring so your team can work with confidence while we watch over the risks.
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WatchGuard firewall & UTM
Next-generation perimeter security, tuned for your business.
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Huntress EDR + ITDR & 24/7 SOC
Managed detection on every endpoint and identity, with 24/7 SOC monitoring for our major clients — real analysts, around the clock.
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Backup, recovery & cloud resilience
Protecting your data and keeping operations online when it matters.
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SMB1001:2026 Gold certified (Level 3)
Independently attested through CyberCert on 14 July 2026 — we're certified to the Australian cyber security standard for SMBs, the same standard we help our clients reach.
Sound like the IT partner you've been looking for?
Let's have a no-pressure chat about where your technology is today and where it could be — starting with a free audit.
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