VoIP stands for Voice over Internet Protocol. It's a technology that allows you to make phone calls over the internet instead of traditional telephone lines.

A VoIP phone system works by converting analog voice signals into digital data packets, which are then transmitted over the internet. The data packets are then converted back into analog signals at the receiving end, allowing the call to be heard on a traditional phone.

VoIP phone systems offer several benefits, including lower costs, greater flexibility, and more features than traditional phone systems. VoIP also allows you to make calls from anywhere with an internet connection, making it ideal for remote work.

To use a VoIP phone system, you'll need a high-speed internet connection, a VoIP-enabled phone or a softphone app, and a router that supports VoIP traffic.

Yes, in most cases you can keep your existing phone number when switching to a VoIP phone system. Your VoIP provider will be able to help you with the process of porting your number over.

VoIP phone systems can be very reliable when set up properly. However, like any technology, they can experience downtime due to internet outages or other technical issues. It's important to have a backup plan in place in case your VoIP system goes down.

VoIP phone systems offer a wide range of features, including call forwarding, voicemail, caller ID, call waiting, call recording, and more. Many VoIP providers also offer advanced features like video conferencing, screen sharing, and virtual phone numbers.

When choosing a VoIP phone system, consider factors like cost, features, reliability, and ease of use. Look for a provider that offers good customer support like us and has experience working with businesses like yours.

Setting up a VoIP phone system can be easy, especially if you choose a provider like CMSIT that offers good customer support and clear instructions. However, you may need some technical expertise to configure your network and set up your phones.