A company’s IT helpdesk would definitely be familiar with the ins-and-out of their system, but this would require a big amount of money to start and maintain. If a small to medium-sized (SME) company applies this, it would be a huge added cost for the hiring and training process of the IT experts.
Given this, it is beneficial for SMEs to work with IT support companies who can offer managed IT services as it is more cost-efficient with experts to handle a wide variety of IT problems. This practice will allow businesses to focus on their operations instead of trying to work on things outside their field of expertise.
That being said, here are a number of benefits for SMEs if you consider managed IT services:
- Cost Management
As you know most start-ups and SMEs need to spend their budget wisely. Allotting budget for managed IT services becomes more favorable compared to the volatility of expenses incurred from an in-house IT support team. If these companies start their in-house team, most of the expenses will go to training, equipment, upgrades, and maintenance.
On the other hand, aside from being more cost efficient, you’ll also be able to solve your IT-related problems quicker when you work with IT companies who offer managed IT services. This will make your monthly expenses more consistent and controlled which is based on your contract and will only increase if you get more services.
- Better Security
If your company doesn’t specialize in IT then there’s a tendency for in-house IT teams to make few security mistakes when you’re still establishing them. When this happens, it could put your company at risk.
These risks could be security breaches from hackers to steal confidential data. Fortunately, IT companies have experts who can deal with these attacks. Their experiences make them more familiar with the techniques of these hackers, therefore addressing it faster and more efficient.
- Disaster Recovery
Going back to the second item, a company’s data is one of their most important resources. However, there are instances that companies cannot control like disasters. When working with IT companies, they have the capability of recovering lost data. There are pros and cons when you decide to start an in-house IT team. If you’re not yet sure, then you can always reach out to CMSIT who can help you with your IT needs.