When something is new in a specific industry, expect that there will be a buzz. In the business and IT world what has been booming the past couple of years is managed IT services. It’s not just here in Australia, any type of businesses, especially small and medium ones, have started to partner up with managed service providers to support their growing IT needs.
Now the question stands why these companies are doing the switch. Why would they rather work with service providers compared to having an in-house team? In this article, we’ll be discussing 9 reasons behind it.
- Maximizes Time of Your IT Staff
With managed IT services, your in-house IT staff can focus on other in-house projects that can help you grow your business. This will make them more productive as they no longer need to juggle multiple tasks at the same time.
- Supplements IT Limits
Time and skill are the usual problems IT teams experience. With all of the responsibilities that they need to accomplish, there will be a tendency for them to be overwhelmed which could lead to some errors in the system.
- Cost Efficiency
One of the most enticing benefits of managed IT services for these businesses is cost efficiency. There’s no need for them to expand their IT team, allowing them to save cost and just allocate this budget to fees charged by their chosen service provider.
- Gives Monthly Costs
Once you’ve determined your scope with your service provider, they can provide you with an estimated monthly cost. This is helpful for businesses so they can work on their budget and deliver accurate financial forecasts.
- Delivers Optimal Security
In any business, security is essential, especially nowadays where data is everything. Service providers specialize in handling network security to ensure that their sensitive data is safe.
- Proactive Approach in IT
Since service providers’ main focus is on network and technology, they need to be constantly updated with the new developments in the industry. With this, they need to ensure that networks, mobile devices and cloud services are up-to-date in maintenance, security patches and more.
- Working with Experts
IT teams are usually pros when you talk about cloud computing, but some of them are not very familiar in terms of mobile device management. With managed IT services, your business would have access to experts who can help you with your concerns.
- Prevents Expensive Downtime and Breaches
As mentioned earlier, security is everything and when there’s a breach it will cost you a lot. Imagine the downtime of your servers and the time that your IT team will have to spend to fix the problem. When you work with managed IT providers, you avoid these risks with the consistent updates of your network. On top of that, a regular risk assessment will be conducted and when there’s a breach, there will be a fast response from the team.
- Improves Customer Relations and Service
When your servers go down, your clients will also have a hard time. It will be a domino effect where one problem will lead to multiple ones. With service providers, you can improve your relationship with your customers whether via VoIP phone system or the fast response to your problems.
With the numerous benefits of managed IT services, we don’t see the hype dying down anytime soon. If you are interested to learn more about it, feel free to reach out to CMSIT.